Communication as support for employees

A team of communication professionals working in the Wellbeing Services County of Central Finland look after the tasks of internal and external communications in the wellbeing services county.  The wellbeing services county’s communications are based on their policies, plans and calendars. The responsibilities of communications-based content production are distributed among experts in various fields in various parts of the organisation. Communication professionals support the design and distribution of content to various audiences and target groups. On Polku-intra's Communications Professionals Support You page, you can find information on which matters you should turn to communications professionals for to get help.

Communications and interaction are part of the daily activity of each wellbeing services county employee, and are also included in medical care. Communications that belong to the treatment of the patient occupy a pivotal role and are always the responsibility of the party looking after the patient. Their special feature is the consideration of the patient's status and rights, as well as the absolute observance of confidentiality and confidentiality. This is why you must fill in a non-disclosure agreement before starting work, no matter what professional group you work in.

The external communication channels of the Wellbeing Services County of Central Finland are used to communicate to patients, clients and residents of the Central Finland region as well as the County’s partners and professionals. Matters concerning personnel are always reported in the organisation’s internal channels. The main target group of the public website at www.hyvaks.fi is patients and clients, but it is worthwhile to get familiar with the web pages concerned as you begin your work. Each unit is personally responsible for the sections related to its own services and their timeliness.

You can also find the wellbeing services county on social media: Facebook, Instagram, LinkedIn and X (formerly Twitter). @hyvaks functions as the user name. The entire name is used on Facebook and LinkedIn: Wellbeing Services County of Central Finland.

The most important joint communications channel for the entire staff of the wellbeing services county is Polku-intra. Instructions and current information directed to employees are maintained in Polku or are directed thereby to other channels. Polku is an interactive source of general info that makes up a good part of the daily work routine. By following Polku regularly, you will stay on top of things in all timely and relevant matters.

You will also find different kinds of communication materials on Polku-intra. The wellbeing services county has its own document- and presentation-based templates available for use. These ready-made templates have been prepared for PowerPoint presentations, Word files, signs and infoTV forms. You can find all document templates and display models in Polku-intra on the presentation templates page, from where you are guided to our Image & Materials bank. 

Log into Polku-intra with the hyvaks username at polku.hyvaks.fi. You are recommended to save the address as a browser bookmark. It also opens as a browser home page when you are on the wellbeing services county network.

Your @hyvaks.fi email address is intended for the handling of work matters. Your employer uses this email address for communications and information distribution. Please read your mail regularly!

Use social media in a responsible manner. During working hours, the use of social media is permitted only if your work tasks require it. You can get acquainted with the social media instructions for wellbeing services county employees on the page An Employee on Social Media in Polku-intra.

The official social media channels are mainly managed by the communication services of the wellbeing services county. A social media team, whose members participate in the design of social media content and its realisation, also work in the wellbeing services county . If you would like to be involved, discuss the possibility with your supervisor and get in touch with Communications (viestinta@hyvaks.fi). Employees can also suggest appropriate social media content for channels by making contact with Communications.